dumbChat

Features dumbChat

dumbChatConnect to multiple communication mediadumbChat can connect to multiple channels such as WhatsApp, Facebook Messenger, Website Live Chat, WeChat, Instagram, etc.
It also supports multiple users to log in at the same time to handle queries from multiple channels, and manage all conversations on one platform, greatly improving work efficiency and better customer experience.Connect to multiple communication mediadumbChat can connect to multiple channels such as WhatsApp, Facebook Messenger, Website Live Chat, WeChat, Instagram, etc.
It also supports multiple users to log in at the same time to handle queries from multiple channels, and manage all conversations on one platform, greatly improving work efficiency and better customer experience.group broadcast messageYou can send broadcast messages to thousands of customers with one click, and you can send them at will to help you promote your business.
It also solves the problem of ordinary WhatsApp.
Even if the other party does not add you as a contact, the other party will receive the message sent through the system.
And the content of the message can be designed to be personalized, so that each message is different and more cordial to customers.Mass Broadcast MessageYou can send broadcast messages to thousands of customers with one click, and you can send them at will to help you promote your business.
It also solves the problem of ordinary WhatsApp.
Even if the other party does not add you as a contact, the other parties will receive the message sent through the system.
And the content of the message can be designed to be personalized, so that each message is different and more cordial to customers.auto-replyKeyword automatic reply can be set.
When the keyword is triggered, the system will automatically reply to the customers message immediately, which can decentralize the processing of inquiries and reduce the time for customer service personnel to reply, thereby improving work efficiency.Auto-replyKeyword automatic reply can be set.
When the keyword is triggered, the system will automatically reply to the customers message immediately, which can decentralize the processing of inquiries and reduce the time for customer service personnel to reply, thereby improving work efficiency.Delegate a conversationSince each customer service has a different position, it can be delegated to the corresponding customer service according to the needs of each customer, which can solve customer problems more effectively.
It can also be automatically assigned to the front-line customer service when the customers first inquiry is set in the system.Assign a conversationSince each customer service has a different position, it can be delegated to the corresponding customer service according to the needs of each customer, which can solve customer problems more effectively.
It can also be automatically assigned to the front-line customer service when the customers The first inquiry is set in the system.